If I live outside Asheville, can I get my obstetrical care at one of the satellite locations?
Yes. You may have one visit in Asheville for an ultrasound study. Be sure to coordinate this visit with shopping!

What is my Mother's Care Card for?
This card is for obstetrical patients. This important information piece will streamline your checkout at each visit. Be sure to have it with you.

Can I have an ultrasound study of my baby if the insurance does not pay for it?
Yes! We think that good care should not be determined just by your insurance company. The ultrasound study is available to anyone as an out-of-pocket expense. Ask your doctor for scheduling, and be prepared to pay for the service at the time you receive it. Bring your mother-in-law with you; it is a exciting bonding experience for the whole family.

Why did I get a separate bill for my pap smear?
We collect and prepare the smear for processing. Pathologist Medical Laboratory actually prepares and evaluates the smear using the latest Thin Prep Technique.

Can a friend who is not a patient at Asheville Women's Medical Center have her mammogram performed at the Comprehensive Breast Center?
Anyone can call and make an appointment for a mammogram following the guidelines described on the breast care Web page. We will notify her directly of the results and send a copy to her primary care physician for his/her records. If a problem appears, the center will help her schedule a prompt appointment with one of our breast-care specialists.

Why do I occasionally receive a charge for telephone care?
We have two skilled nurses available by telephone during regular business hours. There is no charge for informational calls or instructions for ongoing active care that is in progress. If we are able to save you the inconvenience and expense of an office visit by providing telephone care, a small charge is incurred.

Are all of your doctors board certified?
All of the doctors at Asheville Women's Medical Center have completed a full residency in Gynecology and Obstetrics. The established physicians are board certified by the American Board of Obstetrics and Gynecology and maintain or exceed the yearly continuing education requirements.

Our newer doctors are board eligible, having completed and passed the written part of the examination. The oral portion of the examination will be given in two years, reviewing and testing their experience over that time. Any doctor must have and maintain full certification in order to remain with Asheville Women's Medical Center.

Are the Women's Diagnostic Laboratory and the Comprehensive Breast Center certified and approved?
The Diagnostic Laboratory is staffed by certified technicians. Quality control is maintained daily. The facility is approved as a complex office laboratory by CLIA, a nationally recognized on-site inspection and certifying organization.

The Comprehensive Breast Center is certified by the American College of Radiology and by the State of North Carolina Health Services Division. The inspection is on on-site process, and the center meets and exceeds the standards established by the inspection process.

Our technicians are experienced with years of service and are separately certified in mammography and ultrasound. Quality control is maintained daily. We use the MRS reporting and data system along with Siemens top-quality imaging equipment.

Whom do I contact if I am having a particular problem that has been difficult to solve?
Medical problems should be directed to your personal physician. A list of the managers is on a separate Web page. They are very helpful at bringing solutions to most of the questions you may have involving the business process of your care. Our senior managing physician is Dr. Stephen Hill. He is known in our practice as a fair-minded, thoughtful person and is prepared to bring your problem to resolution.